1.     Who are ‘we’

In this policy, whenever you see the words ‘we’, ‘us’ or ‘our’, it refers to the partnership initiative with the working title Nature Towns and Cities (NT&C), which is a partnership between The National Trust for the Preservation of Historical Places or Natural Beauty and its wholly owned subsidiary The National Trust (Enterprises) Limited (ICO registration number Z5945928), National Lottery Heritage Fund (ICO registration number Z7232459) and Natural England (ICO registration number Z9449730).

The initiative is designed to inspire, incentivise and support Towns and Cities to take ambitious action to improve access to high quality, nature-rich, connected green and blue space (i.e. rivers, ponds, etc) and natural heritage. 

If you have any questions relating to this privacy policy or how we use your personal data, please send them to: info@naturetownsandcities.org.uk

2.     What personal data do we collect and why?

We collect email addresses, names, telephone number, organisation and job title, to analyse interest in the initiative and contact you about events you have expressed interest in (e.g. webinars).

3.     How we secure your data, retention and deletion of data

All your data will be processed securely from the initial stage of capturing the data through to deletion. We have a robust process for assessing, managing and protecting all of our systems to ensure they are up to date and secure. When you trust us with your data we will keep your information secure to maintain your confidentiality. Whenever your information is stored or transferred, we use strong encryption to minimise the risk of unauthorised access or disclosure. You can check this when you enter information on our website by right clicking on the padlock icon in the address bar. We will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements.

4.     Disclosing and sharing information

The data will only be captured and shared for the benefit of the project and no other purposes. When we allow approved third parties acting on behalf of Nature Towns & Cities to access your information, we will always have complete control of what they see, how long they see it for and what they are allowed to do with it.

We may also be required to disclose your personal information to third parties to comply with a legal obligation, or to enforce other agreements.

We do not sell your personal information for other organisations to use.

5.     Your data protection rights

The UK General Data Protection Regulation (UKGDPR) gives you certain rights over your data and how we use it. These include the right to:

• Request access to the personal information we hold about you, known as a subject access request

• Object to our processing (automated or otherwise) of your personal information

• Withdraw consent to your information being used for marketing purposes

• Request that we restrict the processing of your personal information

• Obtain a copy of your personal data in a portable format so that you can reuse it

• Rectify your personal information if you believe it is incorrect – we want to ensure that all information we hold about you is accurate and up to date so please do let us know if anything changes

• Request the erasure of your personal information (please note that in certain circumstances we may need to retain your data for a specified period to comply with our legal obligations).

If you make a request relating to any of the rights listed above, we will consider each request in accordance with all applicable data protection laws and regulations. If you wish to exercise any of these rights, please contact us:  info@naturetownsandcities.org.uk

You can find more information about your rights under data protection legislation from the Information Commissioner’s Office at ico.org.uk.

6.     Links to other websites

The Nature Towns and Cities website may include links to third-party websites, plug-ins and applications. We endeavour to indicate where a website link will connect to a third-party page. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

7.     What to do if you’re not happy

In the first instance, please talk directly to us, so we can help to resolve any problem or query:  info@naturetownsandcities.org.uk. Alternatively, you can send an email with the details of any data protection complaint to dpo@nationaltrust.org.uk. We will respond to any complaints we receive.

You have the right to contact the Information Commissioner's Office (“ICO”) (the UK data protection regulator). For further information on your rights and how to complain to the ICO, please refer to the ICO website at ico.org.uk.